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THE BENEFITS OF ARTIFICIAL INTELLIGENCE WE SHOULD BE AWARE OF  /
April 25, 2019
Viktoriya Polyarush Social Media Coordinator, an avid reader with the passion for technology.

Whenever one mentions artificial intelligence, we can experience a whole range of emotions. On the one hand, artificial intelligence has made our life much easier. Surely, the Siri in our smartphones and the GPS system we use are of great help. For instance, like a proper guide, GPS shows us the way to our desired destination. We are not worried anymore if we miss our way, or when we take the wrong route. AI also helps us by guessing the word we are going to type or by automatically correcting our spelling errors. We actually do not have to type the entire word but can choose from the options provided. Actually, artificial intelligence is now being used in almost all fields such as medicine, space exploration, mining, education, fuel, fraud detection etc. There are many factors which have influenced the growing application of AI. Since AI reduces costs sufficiently, this creates the greatest advantage of artificial intelligence over humans. These machines can work continuously without break and rest. Moreover, they need not be paid for whereas the human employees are been paid salary. This feature attracts the employers as they can save on the monthly payment. Besides, machines do not take sick leaves or annual leaves and so on. Additional expenditures like transportation cost, allowances are not required. They have no complaints of being overloaded, they do not get tired like humans. AI is used in decision making and it is capable of thinking faster.

On the other hand, mentioning artificial intelligence might cause some negative reaction as well. The point is that fears about technology have largely proven unfounded, at least in terms of the benefits outweighing the harm. Our challenge at hand is to maximise the benefits and minimise the harm. Today I want to highlight the positive aspects of AI, mentioning the areas where its contribution has been especially immense.

Artificial Intelligence Initiatives in Health

Artificial intelligence is widely used in the medical field. The machines can give enough feedback to the researchers on the side effects of various medicines. Moreover, AI can assist doctors with lengthy medical procedures and they can be an assistant as well as a tutor.  AI is used in recovering patients from depression state and to keep them active. These achievements and developments in the medical field with the help of artificial intelligence are highly appreciated. You may have a look at the examples of AI application below:

Chatbots for depression detection:

Researchers at the Massachusetts Institute of Technology (MIT) used deep learning technology in an experiment to predict if a person has a mental illness. A chatbot asks a person various questions to give an 85% accurate prediction. How it might be helpful: it is incredible and scary how behaviour and even social status can be analyzed thanks to facial recognition and human-machine interaction. One needs to be cautious that such services are implemented for the benefit of the person.

Ada chatbot for disease diagnosis

Ada, a personal mobile health guide invented in Germany, is an intelligent chatbot that interviews people who may feel a pain or have a health related issue and want to find out the source of the problem. In a step-by-step interview the chatbot attempts to diagnose the potential causes of the pain. Ada acts as a first diagnosis agent that helps people solve an issue. How it might be helpful: great scaling concept with worldwide users and particularly helpful in contexts where doctors are not within reach.

Public Service

Physical address creation

An estimated 4 billion people in the world lack a physical address. Without an address, citizens lack access to important civil services or medical care. A MIT project attempts to use machine learning to analyze satellite data to construct an address system. It is a similar attempt like What 3 Words, whereas the latter needs no AI and already has companies adopting it.

Education

Squirrel, a personalized learning platform that provides customized teaching for each student using artificial intelligence. Learning levels are measured and exercised in real-time to provide students with optimal learning content and speed. Next to paid services, Squirrel also offers free education to thousands of children in over 1000 learning centers across China.

Human Rights

Track child facial recognition

Human trafficking is a big challenge in India. A quarter of a million kids were called missed in the past 5 years. The Indian project Track Child uses the latest face recognition technology to compare photos from missing kids with photos from kids from orphanages. Within a few days, 2930 kids were identified.  How it might be helpful: one of the cases where face recognition really makes sense in finding missing kids.

Mentiong the fears about the job losses, surely, AI will automate some jobs, particularly the dirty and dangerous ones that people don’t want to do – everything from risky mining to repetitive factory work. Manual welding, for example, can produce highly toxic fumes – a prime candidate for automation. But some jobs will always be done by people and the reasons can vary greatly, from economic, social and nostalgic reasons, to the fact that some jobs are simply not practical for robots to do. What skills will we need for future employment? These would be the same skills that humans have always excelled at – critical thinking and problem solving, good communication and teamwork, leadership, initiative, creativity. And, of course, the willingness to leverage the current technolog. Actually, job creation is one of the benefits of artificial intelligence. AI encourages a step-by-step evolution in the employment sector which positively impacts development when carried out with proper preparation. Jobs will still be there for people, but they’ll be more effective with the help of AI. The formidable combination of human work force and machines will become the new norm in the future, removing the myth that AI will destroy jobs.

The increasing presence of AI in our world will enhance our lifestyle and create more reliable businesses. Some monotonous tasks like answering emails and data entry will be left to intelligent assistants. Reduction of energy usage in smart homes, provision of better security, improved marketing strategies, and improved health care are some of the benefits of artificial intelligence that play a role in improving our living standards. Humans are just beginning to understand the operations of AI and how it can be applied to solve problems meaningfully. As we develop our use of AI, we hope it will be a clear benefit in our lives. Much of the fear of AI is a lack of understanding of what it is and how it should work. However, AI has a promise of solving complex social problems. Today, artificial intelligence has a lot of benefits to society because it improves our efficiency in service delivery, while creating new opportunities by creating jobs, revenue generation, and is cost effective. However, experts have expressed concerns about unregulated technologies.

AI gives the biggest opportunity to humans to extend and expand creativity and ingenuity because it makes decisions which usually require a human level of expertise, and assists people to foretell problems or solve issues as they come up. As such, AI operates in an intentional, intelligent, and adaptive manner as they work to improve their operations.